OneDevs refund policy

Cancelling

Premium and Pro are monthly Google Play subscriptions. Cancel at any time in the Google Play app → Profile → Payments & subscriptions → Subscriptions. You keep the plan until the end of the month you already paid for, and you are not charged again.

Uninstalling OneDevs or deleting your account does not cancel a subscription. Only Google Play can.

Refunds in the first 48 hours

Google Play handles refunds for purchases made through it. Within 48 hours of a charge you can request a refund directly from Google at https://support.google.com/googleplay/answer/2479637

After 48 hours

Write to mebssoftware9@gmail.com from the email address of your OneDevs account, with the Google Play order number (it starts with GPA.) and the reason. We refund in full when:

• you were charged after cancelling, or charged twice for the same month;
• a fault on our side stopped the plan's features working for most of the month, and we could not fix it.

What is not refunded

• Months partly used, other than in the cases above. Cancelling stops the next charge; it does not refund the current month.
• DevCoins. They have no cash value and are never exchanged for money, including the allowance a plan includes. Mission fees follow the mission rules in the terms of service.
• Accounts closed for breaking the terms of service.

How a refund is paid

Every refund goes back through Google Play to the payment method you used, usually within a few days of approval. When a subscription is refunded, the plan ends.

This policy does not limit any right to a refund you have under the consumer law where you live.

Contact

mebssoftware9@gmail.com. We reply within 5 working days.